My career highlights include:
• Driving sales growth and customer retention in the banking sector through strategic
cross-selling and relationship management.
• Delivering exceptional customer experiences in highly demanding service
environments, including Singapore Airlines and M1.
• Leading marketing initiatives that improved brand visibility and sales performance
through digital platforms and targeted campaigns.
Recognized for leadership, adaptability, and critical thinking.
I excel in managing teams, resolving complex customer issues, and implementing innovative solutions. With a strong foundation in CRM tools, reservation systems (Amadeus), and digital marketing
platforms.
I am well-positioned to contribute to organizational growth while continuing
to advance professionally.
